Pass this on to anyone you know who lives on a street affected by flooding or water pooling. Follow @GullyManager on Twitter.

Technology is shifting the balance of power from the state to the citizen, empowering the individual and giving him or her more of an understanding (and thus a say) in how our democracy works. At the level of local government it is making it easier to communicate with the city council to get things done.

A good example of this is the fixmystreet app, which I brought to Minister Hogan’s attention and which is currently being piloted in South County Dublin.

A new example from Dublin City Council is the Gully Manager account on Twitter. This is being managed by the Gully Cleaning Section – soon to be ‘Surface Water Maintenance Unit’. It’s a very simple innovation for the Council to communicate with the public this way and it is very welcome.

You can follow the DCC Gully Manager @GullyManager on Twitter to receive regular information on their work cleaning, unblocking and repairing gullies in the city.